Privacy Policy

Privacy Policy

Introduction

Welcome to https://lone-tree-sexual-addiction-therapy.denvermentalhealthcare.com (hereafter referred to as “Lone Tree Sexual Addiction Therapy” or “we”). We are dedicated to maintaining a safe and secure environment for all our users, ensuring their privacy and data protection. This Privacy Policy outlines the comprehensive approach we take to managing your personal information, in line with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to privacy practices of other platforms, applications, or services accessed through links on our site. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides the ways in which we interact with users and process their personal information:

  • Account Creation and Use: When you sign up as an authorized user on our platforms or services, we collect account information such as your name, contact details, and login credentials.
  • Transactions: If you make purchases or payments through our services, financial and transaction data will be collected and processed securely.
  • Communication: We may reach out to you via emails, calls, or text messages (SMS) for various purposes, including newsletters, service updates, or support inquiries.

Personal Data Collection

We collect several types of personal information to enhance your user experience and deliver tailored services:

  • Account Details: This includes your full name, email address, password (encrypted), and profile picture (if provided).
  • Payment Information: We securely store and process payment details such as credit/debit card numbers, expiration dates, and CVV codes for seamless transactions.
  • Financial Data: In some cases, we may require financial information to verify your identity or facilitate specific services.
  • Purchase History: Records of products or services purchased through our platforms.
  • Mobile Device Identifiers: Unique identifiers from your mobile device (if you access our services on a mobile device).
  • Location Data: With your consent, we may collect data about your location to provide personalized content and services.
  • Feedback and Reviews: We encourage user feedback and reviews, which help us improve; this includes any text or ratings submitted.
  • Social Media Information: If you choose to connect our services with your social media accounts, we’ll access your public profile information.
  • Product Interaction: Details of the products or services you interact with on our platforms, including view history and purchase behavior.

We collect this data through direct user input (e.g., forms and profiles), automated technologies (such as cookies and device fingerprinting), and third-party providers who assist us in delivering services.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience on our websites:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation.
  • Preference Cookies: Used to remember user preferences and settings for a more personalized experience.
  • Analytics Cookies: Help us analyze user behavior, track trends, and understand how our sites are used, enabling us to improve their performance.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Data Retention and Deletion

We adhere to strict data retention policies, keeping personal information for the duration required by law or for legitimate business purposes:

  • Data is retained as long as necessary for the fulfillment of the purpose it was collected for, after which it is securely deleted or anonymized.
  • In some cases, we may retain data for research, analytics, or legal compliance reasons, but these are subject to strict access controls and secure storage.

Security Measures

The security of your personal information is paramount to us. We implement robust technical and organizational measures:

  • Encryption: We use encryption protocols to protect sensitive data during transmission and at rest.
  • Secure Processing: Our third-party service providers adhere to strict security standards, ensuring the safety of any data they process on our behalf.
  • Access Controls: Only authorized personnel have access to personal information, and their actions are monitored for compliance.

Children’s Privacy

Lone Tree Sexual Addiction Therapy does not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for adults, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit the use of your personal information under specific conditions.
  • Portability: You have the right to receive your personal data in a structured format and transfer it to another controller.
  • Objection: Oppose the processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data subject rights.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer via email at dpo@lone-tree-sexual-addiction-therapy.denvermentalhealthcare.com or by post to the address provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for any updates.

Contact Information

For any inquiries, data-related requests, or unsubscribe queries, please contact us:

Email: contact@lone-tree-sexual-addiction-therapy.denvermentalhealthcare.com

Postal Address: Lone Tree Sexual Addiction Therapy, [Address], Denver, CO, USA

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection.